01

I didn’t receive a confirmation email, what do I do?

 

Please feel no hesitation to call us directly on +447549159477, or by E-mailing us  info@sumayahderia.com and we will get back to you as soon as we can.

 

Frequently Asked Questions

 

 

02

Can I change or cancel my order?

Once an order has been placed you will have to wait until it is delivered to you and if you wish, mail us back the package to our postal address at:
Sumayah Deria

19 Longacres Road

Hale Barns

Cheshire

WA15 0RS

03

There are items missing from my order

Please contact us when this does happen, or you suspect that any items of your chosen purchases is missing. E-mail us at info@sumayahderia.com or by telephone: +447549159477

04

What are the delivery charges?

Standard delivery is free. However if you will have to pay for returns.

05

How long does it take to arrive?

Please allow at least five full working days for arrival.
 

06

What do I do if my order does not arrive?

Please allow for five full working days to pass, if there is still no sign of your parcel, contact us as soon as possible and will try our best to process your order again.

07

I live outside of the UK can I place an order?

Not currently, but we will update this website and social media pages as soon we do.
 

08

How long does it take to arrive?

Please allow at least five full working days for arrival.
 

09

What is your returns policy?

All items under Sumayah Deria are eligible for exchange, credit or refund. However, following items must be returned unworn with tags, and accompanied with necessary documents (receipts, original return and invoice forms, and right postage delivery address). We are happy to return or exchange items under the strict guidelines previously given, and will only accept the stated items before 28 DAYS OF PURCHASE.

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Do you have any job openings?

Any new openings within Sumayah Deria will be posted on the website, or you can email your CV and cover letter to info@SumayahDeria.com

Do you keep hold of my personal details?

As stated under our terms and conditions, your personal details are only stored to process your payment and checkout order, which is through Paypal. Please adjust your cookies settings for us to do this.

Hello friends!

My name is Sumayah, a 30 something fashion/art lover and mother of two. I throughly enjoy sharing fashion & art knowledge to students at workshops and creating new designs. You can read more about me here.

Thank you for visiting!

Let's stay connected

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